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FAQs

  • We currently only provide services to adults- 18 and older.

  • Evenings and Saturday appointments are available for your convenience.

  • Most appointments can be accommodated within one to two weeks upon confirmation of insurance coverage and receipt of all necessary intake paperwork.

  • We offer both in person as well as Telehealth visits on a HIPAA secure platform.

  • Currently we are unable to treat active substance use disorders.

  • We do not provide psychiatric evaluations for legal purposes.

  • It is necessary for prospective new clients to complete the contact form on this website. We will not be able to respond to requests that are missing the required information. 

We are an outpatient mental health private practice and do not provide after hours care or emergency services. If you are having a psychiatric or medical emergency please call 911 or present to the nearest emergency department.

If you're experiencing emotional distress, the resources below provide free and confidential support.

Suicide Prevention Lifeline 1-800-273-8255

Crisis Text Line Text HOME to 741741

Erie County 24 hour crisis hotline 716-834-3131

Niagara County 24 hour crisis hotline 716-285-3515

Chautauqua County Crisis Hotline: 1-800-724-0461

Erie County Domestic Violence Helpline 716-862-HELP (4357)

Addiction Hotline 716-831-7007

Kids Helpline 716-834-1144

NYS Domestic & Sexual Violence Hotline 1-800-942-6906

© 2023 by JOANN  LIBERTA, PMHNP-BC

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